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Free U.S. Shipping on Orders $200+

Shipping Policy

Shipping Policy

Shipping is often the top concern when shopping online. At MrsAwesome, we proudly offer fast, reliable shipping to ensure a smooth and satisfying experience from start to finish.



Shipping Regions & Rates

Shipping availability, methods, fees, and delivery estimates vary by destination. Enter your shipping address at checkout to see the available options and exact rate for your order.

United States Shipping

Order Standard Shipping Fee
Orders under $200 $4.99
Orders of $200 or more Free

Fabric Samples

Choose up to 5 fabric samples free with code freesample. U.S. shipping is $4.99.

Other Destinations

Available shipping methods, fees, and delivery estimates are shown at checkout. If no shipping option appears for your address, please contact us at .

*Note: Curtain orders require 1–2 weeks for processing before they are shipped. Sample orders require 3–4 business days for processing. Total delivery time = Processing Time + Shipping Time.


Order Modification
If you need to modify your custom curtain order, please contact us at support@mrs-awesome.com within 24 hours of purchase.

After 24 hours, as the fabric cutting process will have begun, orders can no longer be directly modified. If a change is necessary:

  • If the original order amount is greater than the revised amount, the price difference will not be refunded.

  • If the original order amount is less than the revised amount, you will need to place a new order, and we will offer you a 60% discount on the new order.

If you wish to cancel your order, only a partial refund will be issued, based on the production progress. We appreciate your understanding.

Note:

  1. During the Lunar New Year holiday (January–February), delivery may take up to 45 additional business days. The estimated total delivery time will be shown at checkout.
  2. Product prices on our website are tax-inclusive. You will not need to pay additional tax.


Shipping Carriers

We partner with trusted carriers to ensure your order arrives safely and on time:

  • USPS
  • DHL Express
  • UPS®
  • FedEx


Track Your Shipment

Once your order is shipped, you’ll receive a confirmation email including the shipping carrier and tracking number.

You can track your package directly on the carrier’s official website using the tracking number provided.

Please click here to track your order.



Damaged or Lost Packages

We take great care in packaging your items, but if something goes wrong in transit, here’s what to do:

1. If your item arrives damaged and unused:

Please contact us at within 7 days of delivery and include clear photos of the damage. We’ll arrange a replacement as soon as possible.

2. If your package is lost before delivery:

First, contact the carrier to verify the issue:

  • FedEx: 1-800-GoFedEx or 1-800-463-3339
  • UPS: 1-800-742-5877
  • DHL: 1-800-225-5345 (US) / 1-855-345-7447 (Canada)

Then email us at with a brief description and screenshots of the carrier’s response.

We’ll offer you a full refund or replacement—whichever you prefer—at no extra cost.



Refund Requests

If you wish to request a refund after receiving your item, please contact us within 30 days of delivery. We’ll guide you through the return and refund process.

Email:



Additional Requests

For any personal shipping requests—such as expedited delivery, address changes, or reporting package issues—please contact us at and be sure to include your order number for faster assistance.