Shipping Policy
Shipping is often the top concern when shopping online. At MrsAwesome, we proudly offer fast, reliable shipping to ensure a smooth and satisfying experience from start to finish.
Shipping Regions & Rates
We currently ship to the following countries: United States, Canada, United Kingdom, Ireland, Mexico, Australia and New Zealand.
If your location is not listed above, please contact us at support@mrs-awesome.com for further assistance.
👉 Please refer to the table below for more shipping details:
Shipping Time & Fees
| Country | Order Processing | Shipping Time | Total Delivery Time | Shipping Fee |
|---|---|---|---|---|
| United States | 3–4 business days | 5–7 business days | 8–11 business days | Free |
| Canada | 3–4 business days | 5–7 business days | 8–11 business days | Free |
| United Kingdom | 3–4 business days | 5–7 business days | 8–11 business days | Free |
| Ireland | 3–4 business days | 5–7 business days | 8–11 business days | Free |
| Mexico | 3–4 business days | 5–7 business days | 8–11 business days | Free |
| New Zealand | 3–4 business days | 5–7 business days | 8–11 business days | Free |
|
Australia |
3–4 business days | 5–7 business days | 8–11 business days | Free |
Note:
- During the Lunar New Year holiday (January–February), delivery may take up to 45 additional business days. The estimated total delivery time will be shown at checkout.
- Product prices on our website are tax-inclusive. You will not need to pay additional tax.
Shipping Carriers
We partner with trusted carriers to ensure your order arrives safely and on time:
- USPS
- DHL Express
- UPS®
- FedEx
Track Your Shipment
Once your order is shipped, you’ll receive a confirmation email including the shipping carrier and tracking number.
You can track your package directly on the carrier’s official website using the tracking number provided.
Please click here to track your order.
Damaged or Lost Packages
We take great care in packaging your items, but if something goes wrong in transit, here’s what to do:
1. If your item arrives damaged and unused:
Please contact us at support@mrs-awesome.com within 3 days of delivery and include clear photos of the damage. We’ll arrange a replacement as soon as possible.
2. If your package is lost before delivery:
First, contact the carrier to verify the issue:
- FedEx: 1-800-GoFedEx or 1-800-463-3339
- UPS: 1-800-742-5877
- DHL: 1-800-225-5345 (US) / 1-855-345-7447 (Canada)
Then email us at support@mrs-awesome.com with a brief description and screenshots of the carrier’s response.
We’ll offer you a full refund or replacement—whichever you prefer—at no extra cost.
Refund Requests
If you wish to request a refund after receiving your item, please contact us within 30 days of delivery. We’ll guide you through the return and refund process.
Email: support@mrs-awesome.com
Additional Requests
For any personal shipping requests—such as expedited delivery, address changes, or reporting package issues—please contact us at support@mrs-awesome.com and be sure to include your order number for faster assistance.